Explain the concept of lifetime customer value
What will be an ideal response?
The present value of a stream of revenue that can be produced by a customer is referred to as lifetime customer value. Marketers who can retain more customers by satisfying them better than competitors will have profitable products in the long run, not just in the short run.
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While preparing an application message for email submission, career experts recommend formatting it as an informal letter
Indicate whether the statement is true or false
Banjo Bob repairs guitars, banjos, and other stringed instruments for a living. Banjo Bob promises his customers "100 percent satisfaction in every repair." Which service recovery strategy is Banjo Bob?
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a. True b. False Indicate whether the statement is true or false