The nursing manager is comparing data on average length of client hospital stay for a total hip replacement between two hospitals in order to promote quality improvement. This comparison is an example of which process or step?
1. Benchmarking
2. An outcome standard
3. An indicator
4. A process standard
1
Explanation: 1. Benchmarking is the comparison of data with other reliable sources internally and externally
with the goal of quality improvement. An outcome standard involves the end results of care
given. An indicator is a tool used to measure the performance of structure, process, and
outcome standards. Process standards are those connected with the actual delivery of care.
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