What often happens when the punishment for not being compliant is very large or harsh?

a. it produces initial results but often makes the non-desired action even more desirable
b. it works because of the fear induced
c. it works fast than a minimum punishment
d. it works better than if a reward had been offered


a. it produces initial results but often makes the non-desired action even more desirable

Communication & Mass Media

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__________ is the first stage in the active listening process

a. Paraphrasing b. Motivating c. Expressing understanding d. Organizing e. Asking questions

Communication & Mass Media

Frank is speaking to a group who has a very different cultural background than his. What

recommendations should Frank use when planning his speech so it will be adapted to his audience? A) Frank should limit his use of examples for this audience. B) Frank should NOT use visual aids to help illustrate his talk. C) Frank should limit his use of illustrations. D) Frank should ask for tips and strategies from reliable audience members before preparing his presentation.

Communication & Mass Media

People resist the use of popular culture as a forum for dealing with social issues.

Answer the following statement true (T) or false (F)

Communication & Mass Media

Which of the following does NOT demonstrate high ethical standards for a speaker?

A) respect for your listeners B) respect for your topic C) responsibility for your statements D) appealing to specific homogenous audiences E) concern for the consequences of your speech

Communication & Mass Media