Answer the following statements true (T) or false (F)

1. Studies show a surprising lack of correlation between organizational commitment and job satisfaction. 
2. When an employee does not show up for work every day it is known as turnover. 
3. Turnover is very costly for an organization in terms of recruitment and training. 
4. At a working lunch with her boss and several people from other departments, Sanaa asked others about their projects and was genuinely interested in what they were trying to do. Here, Sanaa was exhibiting organizational citizenship. 


1. FALSE
Research shows a strong positive relationship between organizational commitment and job satisfaction and a moderate association with job performance. Thus, managers are advised to increase job satisfaction to elicit higher levels of commitment. In turn, higher commitment can facilitate higher performance.
2. FALSE
Absenteeism is when an employee doesn't show up for work. Turnover is when employees leave their jobs.
3. TRUE
Every organization experiences some turnover, as employees leave for reasons of family, better job prospects, or retirement. However, except in low-skill industries, a continual revolving door of new employees is usually not a good sign, since replacement and training is expensive.
4. TRUE
Organizational citizenship behaviors are those employee behaviors that are not directly part of employees' job descriptions, and that exceed their work-rule requirements. One example includes expression of personal interest in the work of others.

Business

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