Fernandez owns a business that employs several hundred people. He would like to increase both the satisfaction and the productivity of his employees. According to research, the least effective way for Fernandez to accomplish this would be to
A. encourage employees to participate in decisions about how their work should be done.
B. give employees problems to solve without being told how to solve them.
C. recognize employees publicly for good performance.
D. increase employees' pay and benefits.
Answer: D
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