The four components of the model of strategic communication are

a. education, goal setting, anxiety management, and communication competence.
b. goal setting, managerial skills, technical skills, and situational competence.
c. education, messages, channels, and receivers.
d. goal setting, situational knowledge, communication competence, and anxiety
management.


d

Communication & Mass Media

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The goal of expectancy violations theory is to predict and explain ______.

A. how people reduce uncertainty about others B. self-monitoring in uncertain and unexpected situations C. when people will self-disclose in interpersonal encounters D. how people react when they encounter atypical behavior

Communication & Mass Media

Web 2.0 is used when a message is written in a secret code

a. True b. False

Communication & Mass Media

Another word for evidence is warrants

Indicate whether the statement is true or false

Communication & Mass Media

Hannah, a blogger, has a popular website called Hannah’s Healthy Home. Hannah earns money from companies by reviewing and endorsing their cleaning products. Which of the following does the FTC require Hannah to do?

a. provide links to the cleaning product websites b. disclose her credentials as a product spokesperson c. disclose that she is paid for product endorsements d. post accurate information about her product reviews

Communication & Mass Media