The healthcare corporation is considering using benchmarking as a way to improve quality. What concept is essential to this process?
1. The corporation should choose unique, corporation-specific areas to include in benchmarking.
2. Benchmarking is designed to work best on management-level initiatives.
3. In order for benchmarking to be effective, the corporation must be willing to share information.
4. This process will build an internal database on which future decisions will be based.
3
Explanation: 1. The areas that are being evaluated should be ones that are common to similar institutions. Commonality is essential to make sharing of information possible.
2. Benchmarking is designed to work on all aspects of the operations of the institution.
3. Benchmarking uses information from different but similar healthcare institutions. Everyone involved in benchmarking must be willing to share information about their institution.
4. The idea is to share data so that an external database and best practice information can be developed.
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