Which strategy helps to reduce conflict by increasing understanding of the other person's viewpoint?

A. paraphrasing
B. I language
C. identifying your goal
D. but messages


Answer: A

Communication & Mass Media

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At the end of his speech, Mario says, "And I hope you all not only understand, but also go out and vote in the next election." This is an example of what purpose of a conclusion?

a. restating the key ideas b. activating an audience response c. creating a psychological conclusion d. providing closure

Communication & Mass Media

According to Hall, which of the following is a dimension underlying the concept of reality?

a. Morality b. Vividness c. Factuality d. Cognitive connection

Communication & Mass Media

Sometimes in a steering committee, no one takes responsibility, therefore allowing for the failure of a project

Indicate whether this statement is true or false.

Communication & Mass Media

The thesis statement is the single most important sentence in a speech

a. True b. False Indicate whether the statement is true or false

Communication & Mass Media