During scheduling the medical assistant will screen patients to determine the urgency for appointment scheduling.
Answer the following statement true (T) or false (F)
True
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Which of the following factors is most likely to influence patient reports of quality healthcare?
A. Believing the office staff care about them B. Candy at the receptionist desk C. Patience in receiving payments D. Sending birthday cards to acknowledge their birthday
The average healthy adult has a strong radial pulse at regular rate of ________ times per minute
A) 80 to 120 B) 40 to 70 C) 50 to 110 D) 60 to 100
Which of the following are considered excellent building materials because of their fire resistance?
A. Steel and wood B. Concrete and masonry C. Steel and brick D. Glass and masonry
A truth-in-lending form provides the patient with:
a. information related to a patient payment plan. b. current APR rates. c. percentage charged on funds paid. d. truth-in-lending laws.