Armand runs a small company, and although he is generally happy with his staff, he would like to see them increase their productivity and develop a greater long-term sense of personal identification with the company. The best way for him to achieve that is to
A. create a structured environment and focus on teaching employees that improved skills will help them keep their jobs.
B. construct an open environment, dedicate himself to helping his employees achieve their goals, and take the emphasis off hierarchy.
C. establish a hierarchical environment, tell employees they have to improve, and emphasize the fact that he is boss.
D. maintain a friendly environment, help them improve their work skills, and make sure they always remember who is boss.
E. work on making the office a fun place, take less of a direct approach to job skills, and make sure employees know that he cares.
Answer: D
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