Identify the five steps in an interpersonal communication process. Describe a sample conversation, providing a definition and example of communication through each step of the process.

What will be an ideal response?


The ideal answer should include:
- The 5 steps of an interpersonal communication process are: 1) opening, 2) feedforward, 3) business, 4) feedback, and 5) closing.
- Students' examples will vary but definitions should indicate:
1) opening is usually a greeting,
2) feedforward provides a general idea of the conversation purpose,
3) business is the substance of the conversation,
4) feedback provides reflection and signals business is completed, and
5) closing is the goodbye that signals how satisfied someone is with the conversation.

Communication & Mass Media

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During conversation, responses such as "I see,""yes," and "uh-huh" are __________ cues.

A. evaluating B. feedback C. backchanneling D. enculturation

Communication & Mass Media

________ help to slow down the rate of speech as well as creating tension, anticipation and

impact. Fill in the blanks with correct word

Communication & Mass Media

Laura's persuasive speech claiming that "the death penalty is unethical" is most likely addresses which type of question?

A) Question of fact B) Question of evidence C) Question of policy D) Question of value

Communication & Mass Media

An individual who experiences anxiety about communicating in one specific setting has ____________________ communication apprehension

Fill in the blank(s) with correct word

Communication & Mass Media