Communication during the maintenance phase of the system's life cycle is crucial. Which of the following is most beneficial to the organization during the maintenance phase?
1. A newsletter for users is posted yearly in accessible sites for new information
2. A help desk provides 24/7 telephone user support for employees
3. Users given internet access and procedure manual to troubleshoot problems
4. A list of frequently asked questions (FAQs) posted on a password protected site
2
Rationale: The correct answer is "a help desk provides 24/7 telephone user support for employees.". During maintenance, the help desk personnel should be available 24/7. Other ways of providing information and answering questions should also be implemented. A yearly newsletter is not published enough to support the organization.
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a. Assist the patient to ambulate. b. Place a cold compress on the abdomen. c. Offer a cup of coffee or tea. d. Offer chilled vegetable juice.
According to Piaget, one basic concept that a child will learn during the first year is that
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What does the last set of numbers of an NDC number indicate?
a. Manufacturer b. Drug c. Strength d. Package size
The nurse would recognize anaphylactic, septic, and neurogenic shock as examples of what type of shock?
a. Cardiogenic b. Distributive c. Hypovolemic d. Obstructive