In the context of comforting, _____ refers to presenting relevant suggestions for resolving a problem or situation.
a. buffering face threats
b. reframing the situation
c. giving advice
d. clarifying supportive intentions
c. giving advice
In the context of comforting, giving advice refers to presenting relevant suggestions for resolving a problem or situation. One must not give advice, however, until one’s supportive intentions have been understood, one has attended to a partner’s face needs, and one has sustained an other-centered conversation for some time.
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Answer the following statement(s) true (T) or false (F)
1. On many TV shows, publicists are portrayed as manipulative and unethical, which requires PR professionals to counter this stereotype by educating clients about the value of PR. 2. A college student who is studying to become a PR professional would be able to join the PRSA, while a person who is already working as a PR professional could join the PRSSA. 3. The Public Relations Society of America defines public relations as “a strategic communication process that builds mutually beneficial relationships between organizations and their publics.” 4. Advertising relies on earned media, while public relations relies on paid media. 5. Corporate social responsibility is a voluntary action implemented by organizations that often improves an organization’s reputation with customers.
When speakers are tense and try to relax their muscles while waiting for their turn to speak, without calling attention to what they are doing, their actions reflect a strategy of coping with nervousness your text refers to as
a. speech visualization. b. adapting to the speaking environment. c. channeling your nervous energy. d. speech context.
In 1887, Emile Berliner:
a. created the 78 rpm record. b. worked for Thomas Edison. c. built Edison’s first phonograph. d. developed the gramophone, which replaced Edison’s cylinder.
We get to know people through self-disclosure, which occurs across three dimensions: breadth, depth, and frequency. The theory that explains this process is known as what theory?
a. dialectical b. relational maintenance c. uncertainty reduction d. social penetration