Marshall appreciates the absolute silence at Henry's Public Library. He is impressed with the arrangement of the books as they are segregated according to the genres, authors, and publication dates. In this scenario, Marshall is impressed by the _____ of Henry's Public Library.
A. green practices
B. product layout
C. computer-aided design
D. servicescape
Answer: D
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Relationships help us to combat loneliness and increase our feelings of belonging. When they are lacking, we are often left with a sense of which of the following?
A. delight B. doom C. being overwhelmed socially D. glee
When Walmart considers reordering items for its stores, its buyers are instructed to negotiate price concessions, quality improvements, and/or added options. In this situation, Walmart buyers are engaged in a(n) ________ situation.
A. straight rebuy B. generic buy C. modified rebuy D. adapted buy E. new buy
Change leaders should approach mixed feelings using which of the following actions?
a. Trying to push employees to accept the change regardless of their feelings b. Ignoring ambivalence by emphasizing the benefits of the change c. Continue with the change plan and expect employees to get onboard when they’re ready d. Listen for information and sort out what actions are needed to achieve the change
For internal control purposes, the receiving department:
a. receives a copy of the purchase order. b. does not receive a copy of the purchase order. c. receives a copy of the purchase order. d. receives a copy of the purchase requisition.