For each, make the appropriate match.

1. Mediation
2. Fact-finding
3. Whole package arbitration
4. Conventional arbitration
5. Issue-by-issue, final offer arbitration

a. A dispute resolution process in which a neutral third party examines the final offers of each party and then creates a new contract which may or may not reflect the parties' positions on each issue
b. A dispute resolution process in which a neutral third party examines the final offers of each party and then chooses the one that seems, overall, to be the most reasonable and responsible settlement.
c. A dispute resolution process in which a neutral third party assists the parties in reaching a mutually-acceptable resolution.
d. A dispute resolution process in which a neutral third party investigates the claims and positions of each party and provides a public assessment of the situation.
e. A dispute resolution process in which a neutral third party examines the final offers of each party and then designs a contract by choosing either the union or management's offer on each issue.


1. c
2. d
3. b
4. a
5. e

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