Keeping the peace, shaping moral standards, promoting social justice, and maximizing individual freedoms are:
A) Constitutional Amendments.
B) examples of stare decisis.
C) functions of law.
D) jurisprudence theories of the historical school.
C
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"Take this thing apart. It is not what the customer asked for." Which of the following group roles does this statement represent?
A. Maintenance roles B. Self-interest roles C. Harmonizing roles D. Task roles
Which of the following characteristics describes a professional, effective PowerPoint slide?
a. all information incorporated into a few slides with a lot of text b. many different colors on each slide c. timed d. information spread onto several slides
If a revenue expenditure is incorrectly recorded on a company's books as a capital expenditure, which of the following statements will be true?
A) Stockholders' equity will be overstated at year end. B) Net income in the following year will be unaffected. C) Total assets will be understated at year end. D) Net income will be understated for the year.
Which of the following is NOT one of the elements of effective service recovery?
a. Do the job right the first time b. Seek alternative recompense strategies c. Identify service complaints d. Resolve complaints effectively e. Learn from the recovery experience