The complimentary close is LEAST effective when the prospect is:

A. a self-styled expert.
B. greedy.
C. egotistical.
D. indecisive.
E. hostile.


Answer: B

Business

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Henry and Charlie want to create a company where their employees have a say in the processes and products that they produce. They both feel that it is important to get the opinion of people throughout the organization. They think that with their employee involvement they can improve their processes and products because they are closer to knowing the needs of the customer. Henry and Charlie use which flow of communication direction in their company?

A. lateral B. horizontal C. downward D. upward

Business

Which type of trust can be explained as people rely on factual information, such as someone’s past experience and track record as a basis for trust?

What will be an ideal response?

Business

Who received the longest sentence in prison for their crimes?

a. Andrew Fastow b. Jeffrey Skilling c. John Rigas d. Bernie Ebbers

Business

The following is taken from Clausen Company's internal records of its factory with two operating departments. The cost driver for indirect labor is direct labor hours, and the cost driver for the remaining items is number of hours of machine use. Compute the total amount of indirect labor allocated to Dept. 2 using activity-based costing. Direct Labor Hours Machine Hours Operating Dept. 1 980    9,200  Operating Dept. 2 2,100    6,000  Totals 3,080    15,200            Factory overhead costs         Rent and utilities     $21,700  Indirect labor      17,300  Depreciation - Equipment      14,000  Total factory overhead     $53,000  

A. $11,795. B. $8,474. C. $8,566. D. $5,505. E. $13,134.

Business