Parties to a contract agree in advance to pay ________ damages if the contract is breached
A) nominal
B) compensatory
C) liquidated
D) consequential
C
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The ___________ defines team members as joint problem solvers rather than adversaries.
a. unite approach b. groupthink approach c. nominal group approach d. meetingthink approach
Which of the following is a good indicator of management's strong commitment to product quality?
a. Product recalls increased as a percentage of sales b. Nonconformance costs increased as a percentage of total quality costs c. Customer service costs reduced by 70 percent over the previous year d. High costs of conformance to quality
Van de Ven and his colleagues (1999) identify three main stages of the innovation journey. Periods of motivation and euphoria, followed with periods of unexpected setbacks, mistakes and frustration is an example of the ___________ period
a. Initiation b. Development c. Implementation d. Frustration
Which of the following approaches, which emerged during the marketing era,continues to influence business decisions today as global competition heats up to unprecedented heights?
A. Aconsumer focus that permeates successful companies in every department, at every level B. A focus on aggressive persuasion designed to separate consumers from their cash C. A narrow focus on using digital resources to gather customer information D. A focus on increasing profits that result in a high standard of living for people across the country