As after taking cooking lessons, Thelma bakes a cake for her friend Louise's birthday. When Louise sees the cake, she says, "Wow, that's so sweet. My mom always made a special cake for my birthday, and she would decorate it so elaborately." Thelma angrily replies, "Well I'm sorry that I didn't decorate the cake extravagantly. I guess I still have a lot to learn about cooking." Thelma's response

illustrates:

A) ?defensive listening.
B) ?pseudolistening.
C) ?selective listening.
D) ?ambushing.
E) ?literal listening.


A

Communication & Mass Media

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