When asked to make meal-related choices, an older resident angrily states, "Why are you asking me? You guys always do what you want anyway!" The nurse responds:
a. "I am very interested in you getting the food you want to eat."
b. "Can you tell me why you are so angry today?"
c. "Are you feeling that you have no power over what happens to you?"
d. "I'll come back later and we can make the decisions then."
ANS: C
Uncertainty of illness can lead to feelings of powerlessness and decreased coping skills as one's hardiness is affected. The nurse needs to make efforts to reinstate control to the patient. The other options do not address the underlying cause of the client's frustration and anger.
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