Answer the following statements true (T) or false (F)
1. Actual hours spent on a project is an element in a project charter.
2. Pareto chart identifies those problems that occur with the highest frequency.
3. Empathy is one of the five dimensions that the RATER model focuses on.
4. A recommended approach for companies to use in closing service gaps is to lower the prices.
1. False
2. False
3. False
4. False
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The firm's success depends not only on how well each department performs its work, but also on how well the various departmental activities are coordinated to conduct core business processes
List and briefly describe the five core business processes.
The recording of behavioral patterns of people, objects, and events in a systematic manner to obtain information about the phenomenon of interest is called observation
Indicate whether the statement is true or false
Which of the following measurement attributes is not currently used in practice?
a. Present value b. Net realizable value c. Current replacement cost d. Inflation-adjusted cost
The strategic sourcing process consists of ______ steps.
A. six B. seven C. five D. eight