List the significant contributions of Phillip Crosby.

What will be an ideal response?


Phillip Crosby’s Key Contributions include:
• Do It Right First Time- Zero Defects
• Ability to simplify complex quality principles
• Top management responsible for quality
• Four absolutes of Quality Management; (1) quality defined as conformance to requirements, not as ‘goodness’ or ‘elegance,’ (2) system for causing quality is prevention, not appraisal, (3) performance standard must be Zero Defects, not “close enough,” and (4) measurement of quality is the price of nonconformance, not indices

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The kingdom ____________________ includes the bacterial organisms that lack a true nucleus in the cell and reproduce by fission

Fill in the blank(s) with correct word

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The ____ pushbutton will always be the first device off of L1, so that it has "master control" of the rung.

a. start b. stop c. pause d. jog

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Technician A says that proper starter operation depends on the battery being at a 95% charge and battery cables being of the correct size (gauge) and having no more than 0.8-volt drop. Technician B says that voltage-drop testing includes cranking the engine, measuring the drop in voltage from the battery to the starter, and measuring the drop in voltage from the negative terminal of the battery

to the engine block. Who is right? A) A only B) B only C) Both A and B D) Neither A nor B

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What is the intention of EQ Credit 3.2?

What will be an ideal response?

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