Stan, a senior manager in an organization, sees to it that he is well-informed about everything that happens in his department. During a negotiation about a new project, Stan asks for clarification about the project
Using the information obtained, he clarifies the other managers' confusions. He creates a list of goals and prioritizes them. He also asks Stacy, another manager, to prioritize her goals. He then redirects the focus of the discussion toward his group's objectives. What type of negotiation skill is Stan displaying?
a) Information managemen
b) Anxiety management
c) Conflict management
d) Situational management
A
You might also like to view...
Enhanced _________ is important for mental health because it provides feelings of value and worth.
a. happiness b. depression c. enxiety d. sel-esteem
A Congressional debate on a bill to increase penalties for fraud committed by business CEOs is a question of
a) fact. b) value. c) policy. d) procedure. e) conjecture.
When Ward sees June before class, he says, "Up late studying last night? You look like you haven't slept all semester. And this outfit; did you get dressed in the dark?"
While Ward thinks he's joking and having fun with his good friend, June takes it personally and gets her feelings hurt. What's the most reasonable conclusion to draw from this situation? A. Ward is simply disguising his real admiration for and attraction to June; he should disclose his real feelings to her. B. June is feeling hurt for no reason; she should realize that Ward's jocular sparring is a legitimate form of male affection for a female friend. C. Ward's jocular sparring works better on male friends; female friends aren't likely to interpret this form of banter as a sign of affection. D. Ward is attempting to get June accustomed to jocular sparring, because research says that women's friendships would benefit from its use.
Which of the following is more likely to be described as a masculine culture?
A. One in which men and women have similar roles. B. One in which men and women have distinct, separate roles. C. One in which men and women have arbitrarily assigned social roles. D. One in which men and women have overlapping roles.