What led to the creation of "customer perfect!" in postal services?


Marvin Runyon, the 70th postmaster general, began an assessment of the Postal Service in 1993 using the Baldrige criteria. The results of that process led to the creation of what was called CustomerPerfect!, now known simply as the management cycle.

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After all posting is complete, the Accounts Receivable balance in the general ledger should equal the sum of the customer balances in the accounts receivable ledger

Indicate whether the statement is true or false

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In a sell or process further decision, consider the following costs:I.A variable production cost incurred prior to split-off.II.A variable production cost incurred after split-off.III.An avoidable fixed production cost incurred after split-off.Which of the above costs is (are) not relevant in a decision regarding whether the product should be processed further?

A. Only I and III B. Only I and II C. Only I D. Only III

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China today is a clear example of a nation that has chosen the following policies EXCEPT:

A) control and manage the value of its currency B) conduct an independent monetary policy C) full financial integration in an attempt to stimulate its domestic economy D) restrict the flow of capital into and out of the country

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Debt contracts

A) are agreements by the borrowers to pay the lenders fixed dollar amounts at periodic intervals. B) have an advantage over equity contracts in that they have a lower cost of state verification. C) are used much more frequently to raise capital than equity contracts. D) all of the above. E) only A and B of the above.

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