The ICD-9-CM system is updated quarterly.
Answer the following statement true (T) or false (F)
False
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What strategy for providing effective fire and life safety messages advises firefighters to instruct what to do rather than actions not to take?
A. Positive messages B. Accurate messages C. Targeted messages D. Understandable messages
Prolonged and excessive exposure to ________ as a result of long term stress has negative effects on the body
A) cortisol B) epinephrine C) ACTH D) CRH
Hollow spaces in the brain filled with cerebrospinal fluid are called ____
A) meninges B) ventricles C) arachnoid villi D) choroid plexuses
Which of the following is an inappropriate response to give an upset patient?
a. Tell the patient you do not know how to resolve her problem or that you may need to check with someone else to find out an answer. b. Tell the person you are sorry about her situation. c. Make an empathetic statement. d. Encourage the patient to agree that she is overreacting.