What is the advantage to using personal selling over website or direct marketing programs?

A) it is less expensive
B) there is a more personalized relationship
C) it has a wider reach
D) cost efficiencies are improved
E) it can easily be combined with other formats


Answer: B
Explanation: Although a sales force can't reach millions of customers at once like a website or a direct marketing program can, today's highly trained sales professionals are able to build relationships and solve problems in ways that impersonal media can't match.

Business

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Shortly after the end of the fiscal year, Stavanger Investments released an earnings report to clients. This is an example of communicating

A. vertically. B. upward. C. horizontally. D. downward. E. externally.

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In the business-to-business arena, applying recency theory means that ads should appear in a number of outlets rather than a series of ads in one trade journal

Indicate whether the statement is true or false

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Which of the following is the best reason for a firm to use a strategy map?

A. It identifies which products should be developed and marketed. B. It allows firms to assess and prioritize gaps between current and desired performance levels. C. Developing a strategy map allows a firm's executives to go on a weekend retreat, which enhances the trust and bonds between the executive team members. D. It allows firms to evaluate past financial results as the end result of activity in the other Balanced Scorecard perspectives.

Business

The circumstance in which a leader finds himself or herself is called ______.

a. context b. contrast c. management d. situationalism

Business