All transportation decisions should be evaluated based on their effect on
A) transportation costs.
B) fuel costs.
C) total costs.
D) sales revenue.
Answer: C
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Regarding mystery shoppers, they:
A) have been greatly improved with use of hidden video. B) should only go to random locations. C) work best when they observe general conditions rather than pre-determined things. D) are best used to catch workers doing things wrong.
Three types of incentives can be used to encourage customers to make online purchases: financially-based incentives, convenience-based incentives, and price-based incentives
Indicate whether the statement is true or false
Which of the following attributes of internal control would be violated if the accounting clerk wrote checks to pay accounts payable?
a. Adequate design of documents b. Sound personnel procedures c. Periodic independent verification d. Separation of duties
What lesson is the text trying to impart with its description of Severn Trent Water and its 2008 fraud case?
a. Leaders with high levels of emotional intelligence can still engage in ethical misconduct. b. Even the presence of ethical leadership cannot guarantee a company’s overall ethical operation. c. Ethical leadership can make radical improvements in a company’s performance. d. Unethical behavior by employees can sink a company just as easily as unethical behavior by management.