Defensive communication often occurs because the receiver is attempting to
A) create communication barriers.
B) confuse the sender.
C) impress the sender.
D) protect his or her self-esteem.
Answer: D
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Mandy decided to sell her iPad and made an offer for $250 to her friend Shelly. Shelly told Mandy she was willing to buy the iPad, but she would be glad if Shelly could lower her asking price. Mandy lowered the price to $210 and Shelly bought it
Which of the following would describe Shelly's response to Mandy for her first offer? A) counteroffer B) rejection C) equivocal acceptance D) grumbling acceptance
Only written express warranties are valid
Indicate whether the statement is true or false
A survey of 120 major companies showed that 70% of them require the writing of memos and letters
Indicate whether this statement is true or false.
Abandoned or historically polluted sites are governed by the __________ whereas the __________ covers current and future hazardous waste treatment facilities
a. Comprehensive Environmental Response, Compensation, and Liability Act; National Pollutant Discharge Elimination System b. Resource Conservation and Recovery Act; National Pollutant Discharge Elimination System c. Resource Conservation and Recovery Act; Comprehensive Environmental Response, Compensation, and Liability Act d. Comprehensive Environmental Response, Compensation, and Liability Act; Resource Conservation and Recovery Act