Rikki is upset with her friend Beth for never responding to her phone calls. While arguing, Rikki brings up several instances in the past in which she felt wronged by Beth, including when she didn't attend her last birthday party. Rikki is engaging in __________.
A. name calling
B. gunny-sacking
C. exaggeration
D. flaming
Answer: B
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In 1921, the U.S. Congress established country ______ based on the origins of the U.S. population.
Fill in the blank(s) with the appropriate word(s).
Liking
A) the extent to which the supervisor believes that the subordinate will be able to perform the assigned tasks with little or no difficulty B) getting the subordinate to perform as a fully functioning organizational member C) any communication that indicates interpersonal warmth and closeness D) an overt form of influence where desired outcomes are fully disclosed E) messages and behaviors used to preserve an acceptable and lasting relational state. F) any communication between organizational members that implicitly or explicitly provides task guidance, personal evaluation, or other guidance G) attentive, friendly, and relaxed H) mutual affection the leader and member have for each other based primarily on interpersonal attraction I) inattentive, unfriendly, and unrelaxed J) those that attempt to gain relational rewards by explaining or justifying the actor's position and attitude K) a disguised attempt at upward influence L) an influence technique that uses either open influence or clearly stated outcomes
Calling people derogatory names, intimidating people, and advocating violence against groups of individuals all might qualify as what type of language?
A. Hurtful speech B. Hate speech C. Profane speech D. Defamation
The book suggests asking yourself "What is the likelihood of being right?" when trying to make a
decision. Indicate whether the statement is true or false