A home health nurse is precepting a new nurse during a routine wound care visit. The new nurse is assessing the client's wound and notes that the wound is showing signs and symptoms of infection. The client's spouse asks the new nurse how the wound looks
The new nurse responds by stating, "It looks fine," but the new nurse's face indicates a different story. When evaluating the new nurse, the preceptor should note that work is needed on which aspect of communication?
A) Credibility
B) Adaptability
C) Timing and relevance
D) Clarity and brevity
Answer: B
Adaptability is adjusting tone of speech and facial expression to match the spoken message. Clearly, if the nurse's facial expression does not match the words, the client's family will identify a problem with the situation. Credibility means worthiness of belief, trustworthiness, and reliability. Timing and relevance affect how the message is taken or heard. Clarity and brevity are characteristics involving preciseness and use of few words.
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