Describe language as a communication process. Discuss the kinds of problems that a student may encounter in the

communication process.

What will be an ideal response?


ANSWER: Language is a communication process. Listening and reading are receptive language
forms; talking and writing are expressive language forms. The sender of the message
must convert the idea in language symbols (speaking or writing) to send it to another
person. The receiver of the message must convert the oral or written symbols (through
listening or reading) back into the idea. Problems can occur anywhere along this
communication process—in coding the idea into symbols, in the mechanics of sending
it, in decoding the message, or in translating the message into ideas.

Social Work & Human Services

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