Karla has just learned about the friendly silent questioning stare method (FSQS) of responding to objections. She uses it in a meeting with a prospect the next day. In this context, Karla is using a(n) ________ method of probing.

A. nonverbal
B. acknowledge
C. direct denial
D. revisit
E. psychological manipulation


Ans: A. nonverbal

Business

You might also like to view...

With respect to negotiability, the location of a signature on a document is important

Indicate whether the statement is true or false

Business

To widen a highway, the state of Ohio obtains, through a judicial proceeding, title to the individual lots in a residential neighborhood. A subsequent proceeding will determine? A) the fair value of the property

B) how soon the former owners should vacate their property. C) how wide the highway should be. D) whether the planned highway would violate any zoning laws.

Business

Hannah orally agrees to sell her house to Brett for $175,000. If she delivers the deed to Brett with the expectation of payment in two weeks and he fails to pay, most courts will not enforce the contract since it was not in writing

Indicate whether the statement is true or false

Business

The Equal Pay Act:

a. prohibits pay discrimination on the basis of age b. prohibits pay discrimination on the basis of sexual orientation c. prohibits pay discrimination on the basis of seniority d. encourages pay discrimination on the basis of nationality e. none of the other choices are correct

Business