One nurse confronts another and says, "You are always so talkative in the meetings. I don't know why you can't stay quiet sometimes." Which reply by the other nurse reflects the technique of "clouding/fogging?"
A. "You're right. I do speak up a lot."
B. "Sounds to me like you're agitated and we need to talk. What are you truly angry about?"
C. "Are you offended that I speak up, or because my thoughts are in opposition to yours?"
D. "I have the right to express my opinion."
ANS: A
This response reflects the use of clouding/fogging. When clouding/fogging is used it concurs with the critic's argument without becoming defensive and without agreeing to change.
You might also like to view...
The nurse is caring for a patient with swallowing concerns and decreased level of consciousness. The nurse knows to put the patient in what position for oral care?
a. High Fowler's b. Prone c. Side lying d. Low Fowler's
Which symptom in the newborn is most characteristic of choanal atresia?
a. Hypothermia c. High-pitched cry b. Respiratory distress d. Acrocyanosis
A nurse reminds a colleague about a family member's concern about a patient's hydration. On the way to assess the patient, the colleague grabs a juice for the patient, which leads to the
family member feeling assured that the team is listening to his concerns. The patient's hydration status stabilizes, contributing to the IV being discontinued, a shorter hospital stay, and positive responses on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey. This series of actions is an example of: A. The mysterious nature of complexity science B. Adaptability C. The butterfly effect D. Self-organization
Nonverbal communication is really not a form of communication
a. True b. False