Incongruent responses occur when the words or behaviors used in communications do not match or are inappropriate to the context of the message. Four types of congruent responses are listed below. Which is not necessarily correct?
a. blaming
b. placating
c. threatening
d. being super reasonable
C
The use of incongruent responses can contribute to miscommunication and lack of understanding. Some common forms of incongruent responses include: 1) blaming; 2) placating; 3) being super reasonable; and 4) using irrelevant information for decision making (not threatening).
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