An older adult female resident lowers her voice and tells the nurse that another female resident is looking at her behind her back and is going to make her move tonight with a male staff member

Which of the following ideas should the nurse include in the response to this individual? a. The staff receives training in ethics and will not act against another resident's in-terests.
b. Validate the woman's impression and add additional information about the other resident.
c. Avoid suspicious, paranoid thinking because the staff and residents are trustwor-thy individuals.
d. Tell her that the nurse will look in on her and to use the call bell if she becomes frightened.


D

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A Incorrect. This answer sounds as if you are arguing in defense of the staff mem-ber. This does not help to alleviate the resident's fear and can lead her to suspect that the nurse is a part of the plot, too.
B Incorrect. This response contributes to the resident's suspicions; in addition, the nurse increases professional liability risks by speaking about another resident in a negative manner.
C Incorrect. This type of reproach only aggravates the struggle for control.
D Correct. This answer offers assurance to the patient that she will be protected, but it neither confirms her suspicions nor makes a promise that cannot be kept.

Nursing

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