Nate's company helps U.S. homeowners optimize their energy use through a Wi-Fi console. To contain costs and provide responsive service, he contracts with a tech support calling center in Iceland. Which term best describes this arrangement?
A) outsourcing
B) franchising
C) foreign licensing
D) labor forwarding
E) offshoring
Answer: E
Explanation: E) Labor is being supplied to provide customer service from a company outside the United States.
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