Theories stressing organizational culture and quality improvement characterized the
middle decades of the twentieth century.
Indicate whether the statement is true or false.
F
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Which of the following is true of Phase II of the helping process?
A) ?It involves exploring clients' problems by eliciting comprehensive data about the person(s), the problem, and environmental factors. B) ?It involves establishing rapport and enhancing motivation. C) ?It involves translating the plans formulated jointly by a social worker and a client into actions. D) ?It involves assessing clients' goals that have been satisfactorily attained.
When working with a mandated client, the therapist should
a) set firm limits in order to reduce the client’s tendency toward manipulation. b) remind the client that lack of compliance will be reported to the court. c) invite the client to be his own authority about what he wants changed in his life. d) empower the client to develop insight into painful events from the past.
At the supervisory level, middle managers ensure that staff does all of the following EXCEPT:
A) clients are flowing through the system B) assignments are followed up C) staff are carrying out their role properly D) referrals are given out by secretaries
Participation in a peer consultation group is similar to the stages of a group process for clients. The stages may include the following except:
a. logistical decisions about the group b. an individual social worker not being able to expect the group to provide documentation of supervision c. an individual social worker questioning whether she “fits” with the group d. accepting constructive critique about how a particular case was processed