Non-profit businesses can benefit from the establishment of a formal customer retention

program because:

a. non-profit businesses may not have the added motivation from providing monetary
awards.
b. customers are continuously re-evaluating how they spend their time and money.
c. both of the above.
d. neither of the above.


c

Business

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A paragraph that uses examples or demonstrates a main idea uses what technique for paragraph development?

A) Illustration B) Comparison or contrast C) Cause and effect D) Classification E) Problem and solution

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Apple's iPod has been called "one of the greatest consumer electronics hits of all time." iPods have been sold in huge numbers, and Apple captures a large share of the music player market

This success has attracted many large, resourceful competitors. The iPod is in the ________ stage of the product life cycle. A) introduction B) growth C) maturity D) decline E) adoption

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The economic approach to pricing is based on macroeconomic theory

Indicate whether the statement is true or false

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