Non-profit businesses can benefit from the establishment of a formal customer retention
program because:
a. non-profit businesses may not have the added motivation from providing monetary
awards.
b. customers are continuously re-evaluating how they spend their time and money.
c. both of the above.
d. neither of the above.
c
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Segregation and rotation of duties is most effective in
a. increasing cost of goods sold. b. assisting management in overriding controls. c. preventing collusion. d. misappropriating company assets.
A paragraph that uses examples or demonstrates a main idea uses what technique for paragraph development?
A) Illustration B) Comparison or contrast C) Cause and effect D) Classification E) Problem and solution
Apple's iPod has been called "one of the greatest consumer electronics hits of all time." iPods have been sold in huge numbers, and Apple captures a large share of the music player market
This success has attracted many large, resourceful competitors. The iPod is in the ________ stage of the product life cycle. A) introduction B) growth C) maturity D) decline E) adoption
The economic approach to pricing is based on macroeconomic theory
Indicate whether the statement is true or false