Answer the following statements true (T) or false (F)
1. Organizations with too much conflict tend to be plagued by apathy and missed deadlines.
2. Performance in the workplace is maximized with a moderate level of conflict.
3. When resources are scarce, conflict is more likely.
4. Conflict is naturally avoided when organizations are structured along functional lines.
1. FALSE
Organizations that experience too little conflict tend to be plagued by apathy, lack of creativity, indecision, and missed deadlines. Excessive conflict, on the other hand, can erode organizational performance because of political infighting, dissatisfaction, lack of teamwork, and turnover.
2. TRUE
It seems that a moderate level of conflict can induce creativity and initiative, thereby raising performance.
3. TRUE
Within organizations there is often a scarcity of needed resources such as funds, office space, equipment, employees, and money for raises. When resources are scarce, being a manager becomes more difficult and conflict more likely.
4. FALSE
It's natural for people in functional organizations to pursue different objectives and to be rewarded accordingly, but this means that conflict is practically built into the system.
You might also like to view...
Which of the following is a similarity between letters and memos?
A. Both are formal ways of sending a written message. B. Both can only be sent electronically. C. Both take a relatively long time to prepare and deliver. D. Both can only be used for lateral communication.
The proper use of prenumbered termination notice forms by the Payroll Department should provide assurance that all:
A. terminated employees are removed from the payroll. B. employees who have not been terminated receive their payroll checks. C. personnel files are kept up to date. D. uncashed payroll checks were issued to employees who have not been terminated.
Riya has recently started a restaurant in a commercial area that already has many other established restaurants and popular fast-food chains. Riya owns the building in which her restaurant is located, rather than leasing premises as her competitors do. This factor allows her to offer her products at a more competitive price. Riya has also invested a huge amount in designing the restaurant's interior and in equipping the kitchen with the appliances that are most widely used in her industry. In this scenario, which of the following is the most valuable resource for Riya's business?
A. the restaurant's late entry into the market B. the building owned by Riya, which reduces cost of operations C. the investments made by Riya on the restaurant's interior D. the type of kitchen equipment widely used in her industry
Adam decided to play a practical joke on Linda, a co-worker. As Linda was leaving the office one night, Adam, wearing a mask, stepped out from behind some bushes. He pointed a handgun made out of licorice at her and demanded her purse. He then pushed the candy gun to her head and told her if she told anybody he'd kill her. Linda was very scared during the whole incident. She did not think it was
funny when Adam pulled the mask off and took a bite out of the gun as he gave her the purse back. Did Adam commit the tort of intentional infliction of emotional distress? A)Yes, as his conduct was intentional. B)Yes, but only if Adam intended to cause Linda serious emotional distress. C)No, since he was only playing a practical joke. D)No, since Linda was not physically hurt by Adam.