Please indicate the most appropriate category for each of the following items.
You are developing a program logic model for an e-learning curriculum to be used by new call center agents as part of their orientation program. You are using five categories in the program logic model – resources, activities, outputs, outcomes, and impact.
a. # of call center agents registered for e-learning courses: ______
b. Call center agents’ successful use of techniques learned from e-learning courses: ______
c. Callers’ satisfaction levels: ______
a. outputs
Outputs are the results of completing stated activities.
b. outcomes
Outcomes are specific changes in the program participants’ knowledge, skills, and behavior, similar to Kirkpatrick’s Level 2 and Level 3 results.
c. impact
Impacts are the changes in the organization and/or community, some of which may be aligned with Kirkpatrick’s Level 4 results.
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A study of a new reading training program achieved, with 100 subjects, the following results: experimental group mean = 30.25 (SD = 3.28) and control group mean = 25.14 (SD = 4.75). However, a second study with 541 subjects found experimental group mean = 28.81 (SD = 2.56) and control group mean = 26.62 (SD 2.01)
a. The first study had a higher effect size. b. The second study had a higher effect size. c. Both studies had similar effect sizes. d. None of these are true.
Three of the following statements are typically true of fathers. Which one is not typically true?
a. Fathers are less likely than mothers to tend to children's physical needs. b. Fathers are more likely than mothers to engage children in active physical play. c. Fathers are more likely than mothers to help children learn to get along with others outside the family. d. Fathers are more likely than mothers to encourage children to talk about personal things.
If the differential effects of the treatment in an alternating treatment design are demonstrated if the trend continues, then it can be said that which of these criteria is achieved?
A. replication B. verification C. prediction D. internal consistency