The search for and qualification of potential customers during the personal selling process is referred to as ________.
A. gleaning
B. customer mining
C. prospecting
D. cold calling
E. lead initiation
Answer: C
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Which statement identities the best strategy for dealing with customer complaints?
A. You cannot fix what you do not know is broken. Ask for customer input and act upon it. B. Browse company blogs and websites and remove any negative posting or customer complaints. C. Organizations should always hesitate to ask for feedback because it will likely not be good. D. Customers who have complained are likely lost to your organization, so cut your losses and ignore them.
Suppose the Fed's Open-Market Desk thinks the downward-sloping portion of the demand for reserves is given by the equation
D = 28 ? (3 ×i),where i is the federal funds rate in percent and D is expressed in billions of dollars. Suppose the Fed is currently supplying $26.5 billion in nonborrowed reserves. There are no secondary or seasonal credit discount loans. The primary credit discount rate is currently set at 2 percent and the interest rate on reserves is 0.30 percent. The Fed's target for the federal funds rate is 1 percent. a.Does the Desk need to change the supply of reserves in the market? How much does it need to add or withdraw from the market? After carrying out its daily actions, what will be the equilibrium amount of reserves and discount loans? b.Suppose the demand curve for reserves shifts to D = 35 ? (3 ×i). The Fed does not realize that the demand curve has shifted, so it keeps the supply of nonborrowed reserves at the level you determined in part a. Calculate the equilibrium federal funds rate, reserves, and the amount of primary credit discount loans. What will be an ideal response?
Both linear and nonlinear programming models are examples of constrained optimization models
Indicate whether this statement is true or false.
Which of the following is true regarding a regression model with multicollinearity, a high r2 value, and a low F-test significance level?
A) The model is not a good prediction model. B) The high value of r2 is due to the multicollinearity. C) The interpretation of the coefficients is valuable. D) The significance level tests for the coefficients are not valid. E) The significance level for the F-test is not valid.