Someone who typically refuses to consider the merits of a speaker's point because it conflicts with the person's own views would be exhibiting which of the following?

A) Closed-mindedness
B) Rebuttal tendency
C) Pseudolistening
D) Glazing over


Answer: A) Closed-mindedness

Communication & Mass Media

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During a speech on capital punishment, a listener becomes upset and offended by the speaker’s ideas, and quickly decides to ignore the remainder of the speech. Given the response, this listener did not __________.

a. adjust to the listening goals of the situation b. suspend judgment while listening c. attend to nonverbal cues d. correctly understand the material

Communication & Mass Media

What elements would be included in the outline for the introduction and conclusion of a speech?

What will be an ideal response?

Communication & Mass Media

Lily likes her classmate Beth but finds her to be disingenuous at times. After class, Beth asks, "What are you doing right now?" If Lily says nothing or says that she is going home, Beth then asks for a ride home. Lily wishes that Beth would use the ________ message of spontaneity and just ask directly for a ride home instead of "trapping" Lily into it.

A. disconfirming B. positive C. honest D. confirming

Communication & Mass Media

You should use presentation aids because ________

A) your art talent is greater than your speaking ability B) your research is insufficient C) you need to make a point D) none of the above

Communication & Mass Media