The nurse is learning about active listening techniques that will improve nurse-patient relationships. What is active listening's influence on communication?
1. It acknowledges the nurse's interest in a nonjudgmental attitude.
2. It facilitates spontaneous responses and interactive conversation.
3. It offers a way to hear, observe, and understand what patients communicate.
4. It offers a way to seek information or clarification of the patient's thoughts or ideas.
Answer: 3
Explanation: Active listening offers a way to hear, observe, and understand what patients communicate. Seeking clarification, another therapeutic communication technique, offers a way to seek information or clarification of the patient's thoughts or ideas. Showing acceptance, another therapeutic communication technique, acknowledges the nurse's interest in a nonjudgmental attitude. Open-ended questioning, also a therapeutic communication technique, facilitates spontaneous responses and interactive conversation.
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