Another term for small talk is phatic communication
Indicate whether the statement is true or false
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Trying to change an audience's attitude is easier than attempting to change its values
Indicate whether the statement is true or false
Cathy gave herself credit as being highly intelligent when she did well on her first communication test. But when Cathy didn't study much for the second test and failed, she assumed that it was a poorly written exam
Cathy is engaging in __________ bias. a. external b. self-serving c. internal d. fundamental
Gatekeeping research focuses on press releases and video press releases. Specifically, this type of research examines
a. the content of press releases. b. the writing style used in press releases. c. the grammar and syntax of press releases. d. all of the choices.
Which of the following is true of scripts?
a. They are only developed in childhood. b. They help in better communication when present in large numbers. c. They can be developed only through personal experiences rather than observations. d. They can be used only in interpersonal communication.