Explain the difference between an internal and an external customer


Internal: people who work in the health care industry, coworkers
External: people who come for service, patients, clients, customers

Health Professions

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A 20-year-old waitress spilled hot coffee and burned her right forearm. When assessing the burn, you note a full-thickness burn surrounded by partial-thickness burns. The patient complains of pain in the surrounding partial-thickness burn, but not in the center where the full-thickness burn is located. As an EMT, you recognize that the patient does not localize pain to the center of the burn because of:

A) Damage of pain receptors in the epidermis B) Injury to pain receptors in the subcutaneous layer C) Destruction of pain receptors located in the dermis D) Injury of the epidermal nerve endings

Health Professions

In the Medical and Surgical section, the value for a Percutaneous approach is ________

Fill in the blank with correct word.

Health Professions

Bronchoscopy through tracheostomy: ________

Assign the entire code for the following procedures:

Health Professions

Excess fluoride in developing teeth can result in ________

Fill in the blank(s) with correct word

Health Professions