According to the Better Business Bureau you should include all but one of the following when writing a letter of complaint about a company.

a. what you bought and where you bought it
b. when you bought it and how you paid for it
c. what the problem is and what you want
d. what legal or other action you will take if the company refuses to do what you want


d. what legal or other action you will take if the company refuses to do what you want

Education

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The Socratic Seminar model is named after Socrates, who is a noted:

a. Roman orator b. French artist c. Greek philosopher d. British author

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Having trouble interpreting social cues and emotions during a social interaction is a/an

a. cognitive Distortion b. affective Distortion c. performance Deficit d. social Disturbance

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. ?Good for managing important actions you need to do that happen every week, maybe even on the same day and at the same time

Match the self-management tool to its purpose. a. ?Weekly Calendar b. ?Monthly Calendar c. ?Next Actions List d. ?Tracking Form

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Which of the following is the best way to identify vocabulary that should be included in an instructional program?

a. Identifying all polysyllabic words b. Assessment of current knowledge c. Selecting words that appear in chapter headings d. None of the above

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