Provide an example of how communication apprehension (CA) affects the communication process.
What will be an ideal response?
Some people are uncomfortable communicating with others, and it seems clear
that this imposes a significant barrier to their success as a leader. For example, people
with high CA may seek jobs with lower communication requirements and would seek
less advice or assistance from their managers. Another study found that students with
high CA preferred to sit in the back or at the edges of a classroom to restrict their
interaction with the professor. A study of CA and leadership abilities of 263 students
found CA was detrimental to performance although these students had high intellectual
ability (their GPA was not a factor). The research showed CA was negatively associated
with students’ perceptions of their adaptability, appreciation for a multicultural world, and
willingness to take on leadership roles. The authors recommend self-awareness (being
aware that you are high in CA) and assertiveness training to overcome this
communication barrier. Leaders should be aware that some followers may have CA and
carefully draw them out in one-on-one conversations before asking them to speak in a
team meeting or make a presentation.
You might also like to view...
Another term for an invoice is a bill
Indicate whether the statement is true or false
An organization's strategy is the guiding force for its mission
Indicate whether the statement is true or false
A woman wishes to attend an all-male, publicly supported college. She claims the college is violating the Equal Protection Clause of the Constitution. What level of scrutiny will the court use when deciding this case?
a. Minimal scrutiny b. Intermediate scrutiny c. Strict scrutiny d. Compelling interest scrutiny
Jack, as a disclosed agent for Mike, purchases two tons of wheat on credit from Bryan. According to the agency contract, Jack is entitled to make such purchases under Mike's name. However, Mike refuses to make payment. Which of the following is true?? A) Jack can make part-payment and thereby complete the sale
B) Bryan can sue Mike for damages. C) Jack can refuse payment to Bryan on the basis of an unauthorized sale. D) Mike can sue Jack for wrongful purchase and terminate the contract.