A Filipino-American patient had this nursing diagnosis: Situational low self-esteem, related to poor social skills as evidenced by lack of eye contact. Interventions were used to raise the patient's self-esteem;
however, after 3 weeks, the patient's eye contact did not improve. What is the most accurate analysis of this scenario?
a. The patient's eye contact should have been directly addressed by role-playing to increase comfort with eye contact.
b. The nurse should not have independently embarked on assessment, diagnosis, and planning for this patient.
c. The patient's poor eye contact is indicative of anger and hostility that remain unaddressed.
d. The nurse should have assessed the patient's culture before making this diagnosis and plan.
ANS: D
The amount of eye contact in which a person engages is often culturally determined. In some cultures, eye contact is considered insolent, whereas in other cultures, eye contact is expected. Asian Americans, including persons from the Philippines, often prefer not to engage in direct eye contact.
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