Generalized statements of the outcomes you hope your plan will achieve are _________

A) goals
B) brainstorming
C) tactics
D) building consensus
E) objectives


Answer: A

Communication & Mass Media

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Managing conflict means preventing it from occurring

Indicate whether the statement is true or false

Communication & Mass Media

Which of the following will NOT influence the amount of emotions we are likely to display?

A) our culture B) our family C) our gender D) our relationships E) the time of day

Communication & Mass Media

Need-plan and problem-solution organizational patterns are difficult but appropriate for informative speeches

Indicate whether the statement is true or false

Communication & Mass Media

Which of the following concepts is included in the definition of interpersonal communication as discussed in the textbook?

a. managing relationships b. impersonal c. one-to-many d. common goal

Communication & Mass Media