Describe the primary users and primary business benefits of CRM, SCM and ERP applications.
What will be an ideal response?
CRM applications primary users are sales, marketing and customer service and its primary business
benefits are sales forecasts, sales strategies and marketing campaigns. SCM applications primary users are
customers, resellers, partners, suppliers and distributors and its primary business benefits are market
demand, resource and capacity constraints and real-time scheduling. ERP applications primary users are
accounting, finance, logistics and production and its primary business benefits are forecasting, planning,
purchasing, material management, warehousing, inventory and distribution.
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According to the VALS system developed by SRI International, ________ are mature, satisfied comfortable people who value order, knowledge and responsibility
A) strivers B) innovators C) thinkers D) believers
Leadership and management ______.
A. are completely separate entities B. occur only in large corporations C. occur only in small organizations D. are both needed in organizations
When determining a design strategy for your résumé, what considerations should influence your design decision?
A) The audience, your goals, and your resources B) Your goals, your resources, and current trends C) Your headings, your embedded links, and your audience D) The resources of the organization, the applicant tracking system used, and your field of expertise E) The audience, included data and availability of infographics
A table or form that is used to allow a team to systematically record and compile data from historical sources or observations as they happen in real time best defines
A) burndown chart. B) affinity diagram. C) SWOT analysis. D) check sheet.